Frequently Asked Questions (FAQ)

How do I purchase a template?

Browse our collection, select your desired template, and click “Buy Now.” You’ll be redirected to our secure checkout page to complete the payment.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure online payment options depending on your region.

Will I receive template updates after purchase?

Yes, once you purchase a template, you’ll receive free updates for the same product whenever we release improvements or fixes.

Do you offer refunds?

Yes. We provide a 7-day refund policy in case you face technical issues with the template that cannot be resolved by our support team.

When am I not eligible for a refund?

Refunds are not available for: - Change of mind after purchase
- Incompatibility with third-party software not mentioned in the product description
- Download or usage difficulties due to user’s environment (e.g., old browser, server limitations)

How do I request a refund?

Please contact our support team with your order details and the issue you’re facing. If the problem cannot be fixed, we’ll process your refund.

Are the templates well-tested?

Yes, all templates are thoroughly tested for responsiveness, cross-browser compatibility, and clean code standards before release.

Do you provide customer support?

Yes, we provide 6 months of free support with every purchase. You can reach out for installation guidance, minor customization help, or bug fixes.

Can I customize the templates?

Absolutely! Our templates are built with clean and developer-friendly code, making customization easy. Documentation is also included.

Can I use one template for multiple projects?

Our standard license allows one template for one project/client. If you need to use it for multiple projects, you’ll need to purchase additional licenses.

Do I need to give credit when using your templates?

No credit is required for premium templates. However, for free templates, attribution is appreciated.

Do you offer discounts on bulk purchases?

Yes, we offer bundle packs and special discounts for bulk purchases. Check out our Everything Bundle for maximum value.

Can I resell or redistribute your templates?

No. Redistribution, reselling, or sharing of templates is strictly prohibited. You may only use them for your own or your clients’ projects.